Kenzy

At Arabic Scent House, we work with authorised exclusive importers & verified seller to bring you an extensive collection of authentic fragrances.

• As part of our warehouse stock verification process, our team will contact you after placing your order to confirm the availability of your selected products over a call.
• Your order will be processed for dispatch after availability confirmation.

We appreciate your patience and understanding.

Kenzy is a fruity, sweet fragrance inspired by the feelings of tenderness and devotion for the things in life most precious to us. It compels those who wear it to luxuriate in its dreamy accords and surrender to their heartfelt passions. Kenzy opens with uplifting citrusy notes of orange, lemon and bergamot that immediately conjure a feel-good vibrancy. More fruits emerge, like a lavish feast of the very finest nature has to offer. Sweet apricot, juicy grapes, pomegranate and aromatic fig fill the air with mouth-watering delicacy. Around the periphery comes warm vanilla, accompanying the fruits and bringing them to a golden amber finish, complete with sensual musk wrapping you in their embrace. Kenzy is a unisex fragrance. It is ideal for warm days. A scent to be treasured.

Arabic Scent House ensures secure and timely delivery of your orders.

1. SHIPPING AREAS
We ship exclusively within India.

2. SHIPPING CHARGES
Shipping fees depend on delivery location and order value. Charges are visible at checkout.

3. ORDER TRACKING
Tracking details will be provided upon dispatch via email or SMS. Use the courier’s website to track your order.

4. DELIVERY FAILURES
If delivery fails due to incorrect address or unavailability, we will reach out to you. Additional delivery charges may apply for reshipment.

5. SPECIAL RESTRICTIONS
Perfumes are classified as flammable. We follow safety guidelines and may restrict delivery in certain areas.

6. DURATION OF DELIVERY

The order will be delivered in 3-4 days. For few faraway cities it may take 5-7 working days

Arabic Scent House offers a transparent and fair return and cancellation process.

PLEASE SHOOT A VIDEO WHILE OPENING THE PACKAGE FOR THE SEAMLESS REFUND/RETURN PROCESS.

1. CANCELLATION
- Pre-shipping: Cancel via ‘My Orders’ or contact support.
- Post-shipping: Cancellation accepted upon return receipt.

2. RETURNS
Returns are accepted if:
- The item is unused, sealed, and in original packaging
- The item is damaged, defective, or incorrect

3. RETURN PROCESS
Submit a return request via account, help center, or email. Include order ID, issue description, and photos if applicable.

4. REFUND TIMELINE
Refunds are initiated within 2 business days of return approval:
- Prepaid orders: Refund to original payment method.
- COD: Bank transfer after receiving details

5. NON-RETURNABLE ITEMS
- Used or opened products
- Clearance sale items (unless defective)
- Hygiene-sensitive goods

6. FREE GIFTS
Must be returned along with original product.